If you're fortunate enough to afford traditional advertising like newspaper, radio, and television, then you're probably already ahead of the game when it comes to integrating those traditional advertising mediums with your Internet Marketing. If you're lagging behind (or haven't even started!), this article will provide a few simple tips that will help you get the best return on [your] investment (ROI)
Place Website Address in AdvertisementsYour website address should be listed in every advertisement you run -- be it television, newspaper, radio, magazines. In addition, your website address should be placed on any and all promotional items your company distributes: tshirts, hats, pens, coffee mugs, coasters, etc. You want to literally bombard your customers with your web address, so much so that when your customer wants to shop at 2 am, she's heading directly to your website and not a search engine to look for your competitor's website.
Use an 800 Number to Track Effectiveness of AdsThere are so many toll free 800 number services online that you're certain to find one that meets your budgeting needs. Placing a unique 800 number on each advertisement will help you determine where your ad dollars are best spent. Most 800 number services provide an online tracking system that allows you to see the following: who called, the time the call came in, and the caller's location. You will need this information for a few reasons:
1. If you miss a call, you can use your online caller ID feature to return the call. Simply tell your customer,
"My name is John Doe from ABC Company . My caller ID tells me I missed a call from you on Saturday night at 11:15 pm. How can I be of assistance to you?" 2. Your caller's location will tell you which areas of the country are responding the most to your ads. Use a tool like the White Pages'
Reverse Phone Look Up to determine the customer's location. You might even get lucky enough to get the customer's name and address as well. Just don't address them by name when you call if you're returing the initial phone call. You wouldn't want to look like Big Brother calling from Homeland Security. If you are lucky enough to snag a name and address, move that information to your direct mailing list and send special promotions via snail mail.
3. Finding out the time of day your ads are most effective will save you a ton of money on advertising. For example, if you're running television ads at various times of the day and you noticed you receive the most calls with your evening slot than you do your afternoon slot, you know you need to move more advertising dollars to your evening slot. Also, if you notice you're receiving more calls with the one ad you run on Friday nights than all the ads you run Monday - Thursday, you know you need to perhaps double your Friday night ads and do away with Monday - Thursday ads.
That's just as example for illustration purposes. Create Mini Websites for Special PromotionsWhen I performed work for a local Ford dealership, our company built 20 different mini websites for the dealership. After creating those 20 different mini pages, we then launched an aggressive integrated marketing campaign. Each website had its own 800 number. We then created various Google Adwords campaigns for each website. Using Adwords' backend analysis tool and the tracking tool provided by the 800 company, we were able to determine a lot about the dealership's customer base: hot buttons, favorite cars, keywords used to find the company website, and the time of the day the customer shops.
Ask for Email Addresses from All CustomersEmployees should ask for an email address from every customer who calls. If you're running a successful television ad, your phone is ringing off the hook! Train your employees to ask for an email address from anyone who calls. If they have trouble asking, tell them to say this,
"So you don't miss any special discount coupons and promotions, may I have your email address? We send those promotions via email." Customers love free and discounted stuff (like you wouldn't believe!) so getting an email address will be a lot easier than pulling teeth. I promise. Once you have that email address, begin an aggressive
email marketing campaignIntegrating all your marketing efforts into one convenient online tracking tool will yield amazing results. You should see two things: a decrease in advertising costs and an increase in sales.